Furbo Dog Camera

Privacy Policy

  1. Introduction

(a) Website Owner.

Tomofun, LLC ("Tomofun" or "Website Owner") is the owner of this website Furbo.com (“Furbo.com” or “Website”). This online privacy policy discloses Tomofun’s information practices for this Website, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.

(b) Website Visits.

In general, you can visit the Furbo.com website without disclosing any personal information. Tomofun may keep track of the domains from which people visit us, or analyzes the data gathered from Website visits for trends and statistics, and then discards

the gathered data.

(c) Website Transactions.

At times, Tomofun will need personal information regarding a customer or a prospect. For example, to process an order, Tomofun may need to know a customer's name, mailing address, e-mail address and credit card details.

  1. Personal Information That May Be Collected

(a) Identifying Information.

In order to make a purchase, Tomofun will request a user to provide certain personal identifying information, which may include: legal name, postal address, e-mail address, daytime telephone number, facsimile number, method of payment, and, if applicable, credit card number. Tomofun may request additional information necessary to establish and maintain customer's account.

(b) Service Quality Monitoring.

Some Website transactions may require a customer to call Tomofun, or Tomofun to call the customer. Tomofun will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is Tomofun's practice to monitor, and in some cases record, such calls for staff training or quality assurance purposes.

(c) Information from Children.

Tomofun does not sell products or services for purchase by children, and will not collect or post information from a child under the age of 13.

(d) Lost or Stolen Information.

If a customer's credit card is lost or stolen, the customer should promptly notify Tomofun in order to enable Tomofun to cancel the lost or stolen information and to update its records with a changed credit card.

(e) Links to Other Web Sites.

The Furbo.com website may contain links to other websites. Tomofun is not responsible for the privacy practices or the content of those other websites.

  1. Uses Made of the Information

(a) Limited Uses Identified.

Without customer's prior consent, Tomofun will not use your  personal identifiable information for any purpose other than that for which it is submitted. Tomofun uses personal identifiable information to reply to inquiries, handle complaints, provide operational notices and in program record-keeping. Furbo.com also processes billing and business requests related to the Furbo.com website participation.

(b) Stored Information Uses.

Tomofun stores and retains the information provided by customer or the information entered on Furbo.com. Stored information is used by Tomofun to deliver customer purchases and/or to contact customer again about other services and products.

  1. Disclosure of the Information

(a) Within Corporate Organization.

Tomofun is a multinational organization, with legal entities, business processes, management structures, and technical systems that cross borders. Tomofun may share your personal information within the Tomofun corporate organization, and may transfer the information to countries in the world where Tomofun conducts business. Some countries may provide less legal protection for customer personal information. In such countries Tomofun will still handle customer personal information in the manner describe herein.

(b) Mergers and Acquisitions.

Circumstances may arise where for business reasons, Tomofun decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is Tomofun's practice to seek appropriate protection for information in these types of transactions.

(c) Agents.

Tomofun employs or engages other companies and individuals to perform business functions on behalf of Tomofun. These persons may be provided with personal identifying  information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.

(d) Affiliated Businesses.

Tomofun works closely with affiliated businesses operating website stores, providing services or selling products on each other's websites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.

(e) Marketing Analysis by Third Parties.

Tomofun reserves the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

(f) Disclosure to Governmental Authorities.

Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.

  1. Use of Computer Tracking Technologies

(a) No Tracking of Personal Information.

Furbo.com is not set up to track, collect or distribute personal information not entered by visitors. Through web site access logs Tomofun does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.

(b) Use of Cookies.

Tomofun, or its third party vendors, collects non-identifiable and personal information through the use of various technologies, including "cookies". A cookie is an alphanumeric identifier that a Web site can transfer to customer's hard drive through customer's browser. The cookie is then stored on customer's computer as an anonymous tag that identifies the customer's computer, but not the customer. Cookies may be sent by Tomofun or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some websites may not then work properly.

(c) Use of Web Beacon Technologies.

Tomofun may also use Web beacon or other technologies to better tailor Furbo.com to provide better customer service. If these technologies are in use, when a visitor accesses these pages of Furbo.com, a nonidentifiable

notice of that visit is generated which may be processed by Tomofun or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer's visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

(d) Collection of Non-Identifiable Information.

Tomofun may collect non-identifiable information from user visits to Furbo.com in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on Furbo.com; Website and system administration; user analysis; and business decision making. Such information is sometimes known as "clickstream data." Tomofun or its contractors may use this data to analyze trends and statistics.

(e) Collection of Personal Information.

Tomofun collects personal identifying information from customer during a transaction. Tomofun may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other nonidentifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Tomofun understand trends and patterns. This information is not reviewed at an individual level.

  1. Information Security

(a) Commitment to Online Security.

Tomofun employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints. All Tomofun agents and contractors with access to personal information on Furbo.com are also bound to adhere to this policy.

(b) No Liability for Acts of Third Parties.

Tomofun will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure.  Consequently, Tomofun shall not be liable for unauthorized disclosure of personal information due to no fault of Tomofun including, but not limited to, errors in transmission and unauthorized acts of Tomofun’s staff and/or third parties.

  1. Privacy Policy Changes

(a) Changes to Privacy Policy.

This privacy notice was last updated on February 10, 2017.

Tomofun reserves the right to change or update its privacy policy statement at any time.

  1. Accountability

(a) Questions, Problems and Complaints.

If you have a question about this policy statement, or a complaint about Tomofun compliance with this privacy policy, you may contact Tomofun by e-mail at support@furbo.com.

(b) Terms of Use.

If customer chooses to enter into a purchase order, customer's action is hereby deemed  acceptance of Tomofun practices described in this policy statement. Any dispute over privacy between customer and Tomofun is subject to the provisions of this policy and to Tomofun's  terms and Conditions of Use of Website Agreement which is hereby incorporated herein and which can be read at http://www.furbo.com/terms.

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