Introducing

Yes, you may cancel your Furbo Nanny Cam Bundle subscription anytime after 3 months. After the first 3 months, please contact our Customer Support team to cancel your subscription.

After canceling, you can continue using the subscription until the end of your current billing period. After your subscription expires, your Furbo Dog Camera will be remotely deactivated and you’ll permanently lose access to the Furbo Dog Camera and the Furbo Dog Nanny service. You’ll have 30 days to return the Furbo Dog Camera to us. Once you cancel your subscription, we will send you an email with detailed instructions on how to return your Furbo.

Yes, you are required to return your Furbo Dog Camera to our warehouse via UPS or Fedex within 30 days after your subscription expires. We’ll send you an email with detailed instructions on how to ship Furbo back to us when you cancel your subscription. Failure to return the Furbo to us will result in a penalty of US$179 + tax.

As long as you are subscribed to Furbo Nanny Cam Bundle, you will have lifetime warranty for your Furbo Dog Camera. In the case that your Furbo breaks, you can replace it with a quality-checked, renewed Furbo Dog Camera.